At Fleurie, we want you to love your new pieces! If something isn't quite right, we're happy to help.
Return Window
Returns must be requested within 14 days of delivery. Eligible items may be returned for a refund to the original payment method.
Return Requirements
To be eligible for a return, items must be:
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Unworn, unwashed, and unaltered
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In their original condition, with all original tags attached
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Free of stains, makeup, deodorant, perfume, and other signs of wear
Final Sale Items
Items marked final sale cannot be returned unless they arrive damaged, defective, or incorrect, subject to applicable law.
Return Shipping
Customers are responsible for return shipping costs. Original shipping fees are non-refundable, except where required by law or when a return is due to an error on our part.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your customer service email]. Include your order number and photos of the issue so we can help resolve it.
How to Start a Return
Click here to start a return!
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
Thank you for shopping small and supporting Fleurie! ♡